FAQs

How is the film delivered?

The film is delivered as a downloadable .mp4 file. PLEASE NOTE THIS IS NOT A STREAMING LINK.

The file size is approximately 2.3GB, please ensure bandwidth and hard drive space is sufficient before starting your download. 

To ensure the download link is not shared widely, we have set the link download limit to 1. If your download does not completed, please contact us at info@bluethefilm.org with your order number to be sent a new link. 

 

What is a Public Screening?

Public screenings include screenings in businesses, motels, pubs, clubs, restaurants, cafes, shopping centres and nightclubs, as well as in cinemas. Permission will also be necessary where a non-profit organisation such as a club, church, sporting organisation or school wants to screen a film or DVD as a fundraiser or group activity. 

 

Why do I need to purchase a Screening License?

To host a public screening you will need to purchase a screening license. This complies with international Copyright Law & supports the work of the filmmakers to keep making films with important messages .

 

What are the types of Screening Licenses available?

Community and Educational Screenings

Our screening license fees vary, depending on whether admission for the screening is charged & the capacity of the venue.

 

Cinema Screenings

To host a cinema screening requiring a DCP or a file format other than .mp4, please contact us: info@bluethefilm.org

 

Film Festivals and Other

Enquiries for film festivals and other types of screenings please contact us: info@bluethefilm.org

 

Why are subtitles only available in certain languages?

Subtitles have been provided to us by film festivals and other international screening hosts, we do not generate them ourselves. Please note we accept no responsibility for the accuracy of the translations. 

 

How do I attach the subtitles file to the film?

We recommend VLC media player, which is available for both Windows and Mac systems. Information on how to load the subtitles file can be found here: https://www.vlchelp.com/load-external-subtitle/

You are most welcome to use any player you prefer, similar instructions can be found for most media players.